How Much Time Information Workers Lose per Day?
Maarten Sundman
Founder & CTO · December 15, 2024
The modern knowledge worker spends a staggering amount of time not doing their actual job, but searching for the information they need to do it. Multiple independent studies paint a consistent and alarming picture.
The Research: 20-30% of Every Workday Lost
Several major studies have quantified this problem:
McKinsey Global Institute
McKinsey found that employees spend 1.8 hours every day—9.3 hours per week, on average—searching and gathering information. Their analysis notes this is equivalent to hiring 5 employees when only 4 are productively working.
IDC Research
IDC reports that knowledge workers dedicate approximately 2.5 hours daily (roughly 30% of the workday) to information searching. Even more concerning: 60% of company executives reported that time constraints and lack of understanding about where to find information prevented employees from locating needed resources.
Interact Study
Interact found that 19.8% of business time—the equivalent of one full day per working week—is wasted by employees searching for information to do their job effectively.
SearchYourCloud Survey
Workers required up to 8 separate searches to locate the correct document and information. That's 8 attempts across different apps, folders, and systems before finding what they need.
What This Means for Your Organization
The consistency across these studies is striking: regardless of industry, role, or company size, knowledge workers lose 20-30% of their productive time to information searching. This isn't a problem unique to disorganized companies—it's systemic to how modern work tools have evolved in silos.
Productivity Loss Calculator
Estimate how much time spent searching for information costs your organization.
Hours Lost per Day
2.0
per employee
Hours Lost per Year
520
per employee
Cost per Employee
$25,000
annually
Total Annual Cost
$2,500,000
organization-wide
That's equivalent to paying 25 employees just to search for information.
Why Traditional Solutions Fail
More Tools Make It Worse
Every new app your organization adopts creates another silo. The average enterprise now uses over 1,000 different cloud applications. Each one contains information that might be relevant to your work—but good luck finding it.
Search Doesn't Scale
Enterprise search tools promise to index everything, but they can't understand context. Searching for "Q4 proposal" returns hundreds of results across email, Slack, Google Drive, Salesforce, and Notion. You still have to manually sift through them.
Tribal Knowledge
The most valuable information often isn't in any system at all—it's in someone's head. When teams are fragmented across tools, this tribal knowledge never gets surfaced or shared.
The Integration Solution
This is exactly why we built ACinch. Instead of adding another tool to search across, we create a unified activity layer that surfaces relevant information based on context—what you're working on, who you're working with, and what you're trying to accomplish.
How ACinch Addresses Each Problem
- Fragmented tools: ACinch connects to your existing tools and synthesizes activity into a single view
- Context switching: Information comes to you based on context, eliminating the need to hunt across apps
- Tribal knowledge: Activity feeds make implicit work visible across teams
Taking Back Your Time
If your organization could reclaim even half of the time lost to information searching, what would that mean? More strategic work. Faster decisions. Less frustration. Better work-life balance.
The goal of ACinch has always been simple: give you back your time.
Ready to reclaim your lost hours? Request a demo and see how ACinch can transform your workflow.
--- Sources:- McKinsey Global Institute
- IDC Research
- Interact Workplace Study
- SearchYourCloud Survey
- Cottrill Research
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